Privacy Policy

Last updated: December 2025

1. Introduction

Welcome to TheSun Events & Culture ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or attend our events.

2. Information We Collect

We may collect information about you in a variety of ways:

Personal Data

  • Name and contact information (email address, phone number)
  • Payment information when purchasing tickets or merchandise
  • Date of birth for age verification purposes
  • Social media handles if you choose to connect with us

Automatically Collected Data

  • IP address and browser type
  • Device information
  • Pages visited and time spent on our website
  • Referring website addresses

3. How We Use Your Information

We use the information we collect to:

  • Process ticket purchases and merchandise orders
  • Send you updates about upcoming events
  • Respond to your inquiries and customer service requests
  • Improve our website and event experiences
  • Comply with legal obligations

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Event venues and partners necessary for event execution
  • Payment processors to complete transactions
  • Service providers who assist in our operations
  • Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under GDPR and Dutch privacy law, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability
  • Withdraw consent at any time

7. Cookies

We use cookies to enhance your experience on our website. For more information, please see our Cookie Policy.

8. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at:

TheSun Events & Culture
Amsterdam, Netherlands
Email: info@thesun.nl

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.